OPEN TO WORK · LANCASTER, NY + REMOTE

IT SUPPORT · CYBERSECURITY · SYSTEMS

I fix what's broken.
I build what's missing.

I'm Aurimas Ford—an IT support specialist, CompTIA-certified security professional, systems builder, and founder who turns complicated problems into reliable, documented solutions.

1,500+resources audited · Falling for Tomorrow
$250K+sales contributed to · under 6 months
122U.S. Navy ships · materials created
8+ yrsoperations, support & project work
~21 mosAI data analysis · Tesla
2 certsCompTIA A+ and Security+

FLAGSHIP WORK · COMMUNITY TECHNOLOGY

Falling for Tomorrow

The work I'm proudest of: a mental-health and educational resource organization built to help people find trustworthy support when they need it.

What began as a mission became a complex operating system—content, technology, data quality, security, documentation, training, and human care working together. I lead the systems and documentation behind it.

Founder leadershipInformation architectureCybersecurity governanceWordPress systemsData qualityTeam training
LIVE SYSTEM / SOCIAL IMPACT2023—NOW
1,500+resource listings audited and organized
21+categories designed for easier discovery
3+years of founder-led systems and documentation work

SELECTED WORK · CLICK TO EXPLORE

Proof, not percentages.

Every skill connects to work I've done, systems I've built, or problems I've solved.

CASE STUDY / 01Built & evolving

Cybersecurity governance & compliance framework

MULTI-DOCUMENTgovernance system

The problem

A growing community organization needed practical security guidance that people could actually follow.

My work

Developed policies, SOPs, response plans, risk documentation, data inventories, access-control guidance, and repeatable review processes.

Incident responseAccess controlRisk documentationPolicy writing

INTERACTIVE PROOF · TROUBLESHOOTING

See how I think under pressure.

Step into a realistic support ticket and make the call. The IT Support Decision Lab turns my troubleshooting process into something you can experience.

Enter the decision lab

EXPERIENCE · OPERATIONS UNDER PRESSURE

Built in the real world.

From military communications to AI data quality, public service, technical support, small-business operations, and founder-level systems work. Earlier roles also include one-to-one mobile device support and customer training.

01

2023—NOW

3+ YEARS

Gaming for Tomorrow & Falling for Tomorrow

Founder · Systems & Documentation LeadResource operations, technical systems, curriculum, security, and documentation.
02

2021—2023

~21 MONTHS

Tesla

AI Data AnalystAI training data, quality assurance, issue escalation, mentoring, and process improvement.
03

2020—2021

1 NATIONAL GUIDE

Buffalo VA Medical Center

Special Travel Coordinator · SOP AuthorCOVID-era travel operations, SOPs, staff support, and patient-facing system guidance.
04

2019—2020

$250K+

Turbo Liquor

Business Operations ConsultantSales contributed to in under six months through delivery and workflow improvements.
05

SELECTED PROJECT

122 SHIPS

U.S. Navy Fleet Materials

Design & ProductionCustom marketing materials created for U.S. Navy ships.
06

2016—2018

2 YEARS

United States Marine Corps

Field Radio Operator · COMSEC TrainingRadio transmission, equipment setup and repair, records, maintenance, and secure communications.

Figures are intentionally conservative and tied to a specific role, timeframe, or deliverable—clear enough to scan quickly and specific enough to discuss in an interview.

CREDENTIALS · CONTINUOUS LEARNING

Certified. Still curious.

I learn by studying, building, documenting, and putting knowledge to work.

CERT / 01

CompTIA A+

Certified · June 2026—June 2029

A+
CERT / 02

CompTIA Security+

Certified · July 2026—July 2029

S+
NEXT / 03

Network+ & CySA+

Currently in progress

STATUS · READY FOR THE NEXT MISSION

Need someone who takes
ownership? Let's talk.

I'm looking for an IT support, desktop support, technical operations, junior systems, cybersecurity support, or technical documentation role where I can contribute on day one and keep growing.

IT SUPPORT+DESKTOP SUPPORT+CYBERSECURITY+TECHNICAL OPERATIONS+DOCUMENTATION